E9-1-1 Introduction

Cass County E9-1-1 Dispatchers answer citizen calls for service, both emergency and non-emergency, and dispatch police officers, firefighters and equipment to handle any type of situation, dispatchers provide the vital first-link between citizens and the county’s resources.  Their performance directly contributes to the safety and well being of ALL Public Safety agencies and the Cass County residents.

Public Safety Dispatchers perform communications duties for the following:

Law Enforcement

  • Cass County Sheriff’s Dept.
  • Royal Center Police
  • Walton Police Dept.
  • Galveston Police Dept.
  • Logansport Police Dept.

Fire Departments

  • Logansport Fire & 1st Responders
  • Royal Center Fire & 1st Responders
  • Lucerne Fire & 1st Responders
  • Twelve Mile Fire & 1st Responders
  • Clymers Fire & 1st Responders
  • Onward Fire
  • Galveston Fire & 1st Responders
  • New Waverly Fire & 1st Responders
  • Georgetown Fire & 1st Responders
  • Walton Fire & 1st Responders
  • Young America Fire & 1st Responders
  • Burnettsville Fire & 1st Responders
  • Emergency Management Agency

Medical

  • Cass County Medics
  • Galveston EMS
  • St. Joe EMS

The Cass County E9-1-1 Center receives all administrative incoming calls for service,

9-1-1 landline emergency calls, all cell phone calls come into the county first before being transferred, digital voice and VoIP calls also come into the center.

The center enters and validates hundreds of warrants on a daily and monthly basis.