• E9-1-1
• Introduction
• What is E9-1-1?
• Calling 9-1-1
  • About Calling 9-1-1
  • Cellular Calls
  • VoIP Calls
• Amber Alerts
  • AMBER stick
  • Amber Alert Information
• Senior Citizens
• Rural House Numbering System
• Updating Your Information
• What Is It to Be a Dispatcher?

Special 9-1-1 Tips for Senior Citizens

Don't be afraid to call 9-1-1

Stay calm and state your emergency, the dispatcher will verify your information.

If you call 9-1-1 by mistake, DON'T hang up. Just tell the dispatcher that there is no emergency and it was a mistake dial.

Invest in a touch tone phone with large numbers. Put a 9-1-1 reminder near the phone.

Dialing “0” will not always connect you with an operator nearby. It may connect you with an operator many hundreds of miles away. Always dial 9-1-1 for local police, fire, or medical emergency assistance.

The 9-1-1 system allows the dispatcher to “know” where you are calling from even if you cannot speak. For instance, if you are experiencing a stroke or there is an intruder in your home and you cannot speak, just dial 9-1-1 and leave the phone off the hook. Do not hang up.

Keep your medical history taped to the refrigerator in an envelope clearly marked with 9-1-1 information. Have your 9-1-1 information updated whenever something changes.